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Terms & Conditions

The rules of the site

These terms, together with the Rider Pledge, are the site rules at Hafod Trails.

Rider Pledge

All riders must understand and agree to follow the rules that form our Rider Pledge. You will need to fill in a Rider Pledge agreement before you are able to ride at Hafod Trails.

Read the Rider Pledge

Medical

Hafod Trails staff are not able to provide guidance or make decisions relating to any existing medical condition, injury or health condition. If you have any concerns about participating in any form of physical activity, please speak to your GP before booking.

Additional needs

If informed, we will do the utmost to accommodate additional needs of riders, making reasonable adjustments to standard operating procedures if possible.

Wristbands

Please wear the wristband you are given at sign on at all times.

Uplift rules

You are responsible for loading your bicycle onto the trailer securely, but Hafod Trails staff are there to help. Stay sat down whilst the vehicle is moving. Do not smoke or vape on the vehicle or in the uplift queue. Please don't damage or deface any part of the vehicle. Tell a member of staff straight away if you get hurt whilst boarding, travelling on or getting off a vehicle. No cycling on the uplift track.

E-bikes

E-bikes are welcome at Hafod Trails, but they must be classed as an EAPC (electrically assisted pedal cycle) and the motor should not propel the bike beyond 15.5mph.

Property

You are responsible for all equipment and personal property you bring to Hafod Trails. Let us know if you lose something and if it's found, we will keep it for you for up to 30 days, after which time it may be destroyed or discarded. We take no responsibility for any items left unattended at our premises, or for any damage to equipment or personal property, including your bicycle on the uplift trailer.

Photography

You can take photographs or videos on our premises but you must do it safely, without putting yourself or others in danger. Don't forget to tag us in your socials! We reserve the right to use any photographs or videos taken by Hafod Trails staff or contractors for promotional and/or marketing purposes. If you do not wish images of yourself to be used please inform a member of staff.

Incidents

If a rider is hurt, do not move them. Inform Hafod Trails staff as soon as possible. Call the number on your wristband or send for help - you'll find staff members in the uplift vehicles and around the catering provision in the car park. Try not to leave the injured rider alone. Call 999 or 112 in an emergency and let staff know so we can liaise with emergency services.

Litter

Take all rubbish home or put it in the bins provided.

Car park

Vehicles and their contents are left in our car park at the owner's risk, no responsibility will be accepted by Hafod Trails for any loss or damage.

Site rules

The Rider Pledge and Terms & Conditions form the site rules at Hafod Trails, if you don't follow these rules, we may end your session with us and ask you to leave.

Related policies

Three further policies are referenced in our terms. They are not published on this site yet — for a copy in the meantime, please get in touch.

  • Booking changes and cancellations policyNot yet published
  • Safeguarding Policy StatementNot yet published
  • GDPR policyNot yet published

All riders (or the parent or guardian of a rider who is under 18) must agree to this pledge before riding the trails.